I find that from time to time people are not able to keep to their appointments. If this happens then please just phone me and I will cancel the appointment that was booked for you because I fully understand that sometimes life gets in the way of what we want to do.
Out of common courtesy therefore cancellation must be made by phone call or text message.
Notice of cancellation must be at least 24 hours in advance. The full session fee will be payable if an appointment is cancelled with less than 24 hours notice.
In the event of an extreme incident such as severe illness or accident preventing the session from commencing at your booked time, at discretion I will offer you a free session anytime within the immediate future.